Statement About HUAWEI AI Life and Privacy

Last updated: February 28, 2022

HUAWEI AI Life is an app provided by Huawei Software Technologies Co., Ltd. (hereinafter referred to as "Huawei", "we", "us", or "our"), allowing you to control and manage your smart devices. Huawei takes your personal information and privacy seriously, and is committed to taking appropriate security measures to protect your personal information in accordance with relevant laws and established industry security standards.

Please carefully read the changes made to the Privacy Statement due to service development and optimization:

1. Changed the personal information processor for HUAWEI AI Life from Huawei Device Co., Ltd. to Huawei Software Technologies Co., Ltd. Huawei Software Technologies Co., Ltd. will continue to perform the obligations of the personal information processor. You can contact us using the contact information provided under the "Contacting Us" section of this Statement.

2. Added the personal information such as Point-to-Point Protocol (PPP) account information collected by routing devices and the methods of personal information processing in the "Cloud services for smart devices" section.

3. Added the description of location-based service (LBS) features in the subsystems of your Smart Home, and added the description of collection and usage of approximate location information.

We will use your HUAWEI ID information to request access to the server of the AI Life app. If you do not provide the HUAWEI ID information, you will not be able to use some services provided by the AI Life app.

We collect your personal information to provide you with the basic services for smart device management, and features such as scene and family management as well as Feedback. For details, refer to the body of this document.

We also provide you with access to Vmall, forums, and a user experience improvement program. For details, refer to the body of this document.

We work in cooperation with our partners to provide you with the device sharing feature. Your device information will be sent to these partners to provide you with better services.

We will use your HUAWEI ID information, AI Life app information, and information about the devices linked with the app to help improve features and provide you with personalized recommendations. For details, refer to the body of this document.

In order to send you physical prizes or gifts that you obtain from activities you take part in, we need to provide your contact information for certain third-party logistics companies. Please refer to the following for details.

1 How We Collect and Use Your Personal Information

You can access the List of Personal Information Collected(https://privacy.consumer.huawei.com/legal/smarthome/privacy-statement.htm?code=CN&language=en-us&branchid=999&contenttag=di) to quickly learn about the use of personal information for all the services. See the following for details about the personal information collected for each feature.

1.1 We will provide you with the features/services described below through AI Life. To contract with you or fulfill our contractual obligations, we will process information required for providing the features/services as described below when you use them. If you do not provide such information, your use of the features/services of this app will be affected. The following describes the basic features/services provided by AI Life.

1.1.1 Account login

In order to provide you with AI Life services and manage your smart devices, we need to collect your following information: your HUAWEI ID username, login password, nickname, and profile picture. Among the information collected, the password is sensitive personal information. The purpose of collecting such information is to log in to the HUAWEI ID server to authenticate user identity in order to grant server access permissions for the AI Life app.

We will use your personal information in the following ways: the HUAWEI ID username you enter and login password authentication information will be encrypted and sent to the HUAWEI ID server for login authentication. Such information will not be stored in the app or on any server.

If you do not provide such information and have not logged in to your HUAWEI ID, you will not be able to use AI Life services. After logging in to your HUAWEI ID, the AI Life app will automatically obtain your account nickname and profile picture and display them on the app screen.

1.1.2 Basic services of smart device management

To discover smart devices and connect them to a WLAN, AI Life needs to access your phone's location permission to obtain the WLAN list and the WLAN name and WLAN password you have entered. Your WLAN password is sensitive personal information. The aforementioned information is only used locally on your device and will not be uploaded to any server.

To make it easier for you to link with devices, you can enable Remember password in the AI Life app. Your WLAN password will then be encrypted and stored locally in the app so that you will not have to enter the password again the next time you link with the devices. If you do not enable Remember password, your use of linking with devices will not be affected.

If you use a Huawei phone or router that can automatically obtain the WLAN name and WLAN password, the WLAN name and WLAN password will be automatically filled in for device linking.

To allow you to link, control, and manage your smart devices, we need to collect your following information: device name, model, version, manufacturer, device identifier, MAC address, IP address, device running status, custom device settings parameters, service events, and device control and usage records. The purpose of collecting such information is to link with smart devices, control and manage devices, set device properties and parameters, check device running status and historical records, conduct statistical analysis, monitoring, and research on the device and service operation status, improve device quality, and provide better services.

We will use your personal information in the following ways: The aforementioned information will be transmitted and saved to the server in encrypted form, and the AI Life app will query data from the server and display the data on the device screen based on your authorization.

If you do not provide such information, you will not be able to use the AI Life app to discover, link, control, or manage devices.

The aforementioned data will be collected from the following devices:

Routing devices, including home routers and mobile Wi-Fi hotspots.

Lighting devices, including illuminating lamps, mood lights, reading lamps, smart light strips, aromatherapy lamps, and music lamps.

Wearable devices, including smart watches and bands.

Energy-saving devices, including power sockets, power strips, smart switches, electrical control gateways, multi-functional switch receivers, and power monitoring switches.

Environmental devices, including standard air conditioners, central air conditioners, air processors, air quality detectors, environmental parameter detectors, air purifiers, smart fans, humidifiers, heating systems, and air conditioning companions.

Cleaning devices, including sweeping robots, window cleaning robots, smart vacuum cleaners, shoe cabinet nursing machines, smart garbage cans, and hanging ironing machines.

Kitchen appliances, including soy milk makers, electric ovens, cooker hoods, electric steamers, bread makers, rice cookers, microwave ovens, steam ovens, blenders, electric kettles, air fryers, cooking robots, water purifiers, dishwashers, food processors, and mugs.

Fitness devices, including treadmills, electric vehicles, sports backpacks, and workout machines.

Health devices, including massagers, weight scales, body fat scales, blood pressure monitors, blood glucose meters, and electric toothbrushes.

Home improvement devices, including gateway panels, central control hosts, and smart switches.

Security devices, including sensors, doorbells, gateways, alarms, remote controllers, and emergency buttons.

Audio-video devices, including speakers, Visions, monitors, projectors, earphones, and glasses. Sanitary and bathroom devices, including smart curtains, smart window openers, smart drying racks, bathroom heat lamps, closestools, water heaters, smart mirrors, electric roller blinds, dryers, washing machines, electric toothbrushes, hair dryers, and shavers.

Sensors, including body sensors and environmental sensors.

Monitoring devices, including smart cameras and air purifiers. Other devices, including electric toys, self-balancing scooters, smart skateboards, electric bicycles, suitcases, and smart sofas.

Some of the preceding devices can only run in versions released in AppGallery. If you want to experience the basic management services for these devices, update this app in AppGallery before you use it.

1.1.3 Cloud services for smart devices

To allow you to use smart devices you have linked with the AI Life app and use various related services, we need to collect your following information:

For routing devices, including various WLAN routers, WLAN amplifiers, mobile Wi-Fi hotspots, and PLC modems, the following information needs to be collected: WLAN name, MAC address and IP address of the device connected to the router, IP address of the router, administrator account, WLAN password, router login password, device name, and system configuration information. The passwords are sensitive personal information and will only be saved on your device. The purpose of collecting such information is to authenticate the login of routing devices, check their working status, statistical reports, and historical records, configure and manage the routing devices, and provide you with the quick configuration feature.

To configure the router for Internet access, the following information needs to be collected: WLAN name, IP address of the router, device identifier, administrator account, WLAN password, router login password, PPP account information, and system configuration information. The passwords are sensitive personal information and will only be saved on your device. The aforementioned information is only used locally on your device and will not be uploaded to any server.

For gateway devices, including the Smart Home Controller, various types of PLC gateways, Bluetooth gateways, and ZigBee gateways, the basic information of the gateways and their subdevices needs to be collected. The information is collected for you to view the working status of the gateway devices and their subdevices and control and manage these devices, as well as for providing software update services for these devices.

For devices, including cameras, intelligent door locks, and multi-functional gateways, the following information needs to be collected: videos, pictures, and sounds recorded by the devices, custom profile pictures, nicknames, ringtones, voice message file data, and usage records (including unlock records for door locks). The purpose of collecting such information is to check the working status, monitoring information, and historical statistics of the devices. Passwords used for unlocking door lock devices will not be saved in the app or on the Huawei server. Huawei will not and cannot obtain or decrypt your such passwords. Gateways that come with the message leaving feature will collect your messages and periodically reminds you of the to-do items that you have set. Your message data will be encrypted and stored on the gateways.

For audio-video devices, including speakers, projectors, TVs, and set-top boxes, the following information needs to be collected: videos, pictures, and sounds recorded by the devices and playback records. The purpose of collecting such information is to check the working status and historical records of the audio-video devices and provide you with the data backup feature.

For fitness and health devices, including various weight scales, body fat scale, sleep detectors, and sports bands and watches, the following information needs to be collected: customized profile picture, nickname, the height, age, gender, and date of birth you set, and the height, weight, bioimpedance (body fat), breathing frequency, heartbeat frequency, sleep status, user location, and movement track measured by the devices. Personal health data and movement track are sensitive personal information. The purpose of collecting such information is to check the working status, monitoring data, and historical statistics of the fitness and health devices.

For vehicle-mounted devices, including smart rearview mirrors and dashcams, the following information needs to be collected: location information, driving records and tracks, the videos, pictures, and sounds recorded by the devices, and the vehicle information you set. The purpose of collecting such information is to check the working status, statistical reports, and historical records of vehicle-mounted devices.

For personal care devices, including various skin care water hydrating devices, eye massage devices, eye masks, and massage and beauty devices, the following information needs to be collected: skin dehydration monitoring data and skin monitoring data. The skin health data is sensitive personal information. The purpose of collecting such information is to check the working status, monitoring data, statistical reports, and historical records of the personal care devices.

For devices with screens, including displays, the following information needs to be collected: eye comfort settings, device name, microphone switch settings, and the list of projectable devices.

The data collected by this app, such as health data, contains sensitive personal information, which will be uploaded to the server with your explicit consent. Cloud services for some devices are provided independently by their respective third-party manufacturers, which independently collect and use the data required by their respective devices. Huawei is not involved in the collection and processing of data for such devices. Data collection by a third-party vendor is governed by its privacy policies, which you need to read carefully and agree to before accessing the device for the first time.

You can remove a smart device you have linked and stop the data collection by accessing the Settings screen of the device and then touching Remove device or Unpair.

If you do not provide such information, you will not be able to use the services in the AI Life app.

Some of the preceding devices, such as routers and cameras, can only run in versions released in AppGallery. If you want to try these devices via this app, update the app in AppGallery before you use it.

1.1.4 Smart voice-controlled devices

Huawei smart voice-controlled devices (or services) are operated by us. We allow you to control and manage such smart devices (or services). In order for you to use services and features of your smart voice-controlled devices (such as voice-controlled alarm clocks, storytelling machines, and dashboard cameras) in AI Life, we need to collect the following information:

Voice commands, which are used for basic voice interaction purposes. The text of your speech input will be encrypted and stored on the server.

Approximate location information, which is used for weather queries.

Playback records, which are used to check the working status and historical records of your devices.

We will use your personal information in the following ways: The aforementioned information will be transmitted to and stored on the server in encrypted form. The AI Life app may, with your consent, access such data on the server and display it on the device details screen in AI Life.

If you do not provide such information, you will not be able to use the features and services of the smart voice-controlled devices.

1.1.5 Online feedback

In order to allow you to give online feedback regarding problems relating to the AI Life app, we need to collect your following information: app and device logs, as well as the contact information, description, pictures, and videos of the problem that you submit. The app and device logs include information such as the device status, information perceived by the sensor, device operation records, and device identifier. The purpose of collecting such information is to analyze and locate the cause of the problem. The purpose of collecting your contact information is to follow up with you on whether the problem is resolved completely or to contact you to request additional information that is necessary.

We will use your personal information in the following ways: The aforementioned information will be transmitted to and stored on the server in encrypted form. We will only use the information to locate and resolve the reported problem. We will neither use it for personal information display, nor use it to push commercial advertisements to you.

If you do not provide such information, we will not be able to effectively locate and resolve the problem you report.

1.1.6 Smart device and app updates

To update the app and the firmware on your smart device and analyze the service operations, we need to collect your following information: identifier and type of the linked device, phone model, app identifier, and version, in order to check for and download new versions.

If you do not provide such information, you will not be able to update the app and the firmware on the device.

AI Life only provides the method of updating devices, while the manufacturers of the devices are responsible for providing the device firmware updates, and for the quality and results of such updates. Some devices support automatic firmware updates. Once this feature is enabled, devices will automatically check for, download, and install the latest firmware version. You can enable or disable the automatic updates feature in the Settings screen of a device. After you disable the feature for the device, you can still update its firmware manually.

1.1.7 Scene and family management and device sharing

For the purposes of scene and family management and device sharing, we need to collect your HUAWEI ID, nickname, profile picture, approximate location information, device information, custom scene settings, and scene IDs so you can set scenes, manage your family groups, share your devices, and allow others to share their devices with you.

To implement location-based services in the subsystems of your Smart Home, including but not limited to obtaining weather and air data services based on your location and providing differentiated services based on your geographical area (such as local holiday reminders), we will collect your approximate location information. You can choose whether to provide such information to obtain the preceding services.

A scene card can perform various tasks automatically. We will collect your scene settings (the time, precise location, custom speech, device wearing status, workout status, heart rate during workout, or custom text instructions you set for your scenes), which will be stored by us after being encrypted. Huawei will generate a random device identifier and send it to the third-party service providers along with the information you want to query. Your identity will remain anonymous. After creating and adding a scene, you can touch its card to execute it manually. The scene may also be executed automatically under preset conditions. To stop automatic execution, turn off the switch on the scene card.

AI Life Service will be used for the purpose of scene execution. For more information, go to Settings > Apps > Apps and then view the Statement About AI Life Service and Privacy(https://privacy.consumer.huawei.com/legal/hilinksvc/privacy-statement.htm?code=CN&branchid=999&language=en-us).

To provide you with features such as weather broadcast, traffic navigation, and Geofence Services in scene settings, we have integrated AutoNavi's location, search, and map service SDKs. We will share information about your device, location, and network with AutoNavi service providers, to provide you with respective services. To provide you with navigation services, we will share the collected location information with AutoNavi or Baidu for route planning and navigation. The collection and processing of your data are governed by third-party privacy policies. Please refer to the AutoNavi's or Baidu's privacy policies for details. We use HUAWEI HiAI to enable you to execute scenes in connection with your health and fitness devices such as bands and watches. You can disable HUAWEI HiAI by going to Settings > System & updates > HUAWEI HiAI. To provide scene features such as scene execution based on your voice commands or custom text instructions, we provide the HUAWEI AI Voice service. To enable such scene execution, this service will collect your text instructions and share them with HUAWEI AI Voice. For details, please refer to the Statement About AI Voice and Privacy(https://consumer.huawei.com/minisite/cloudservice/ai-voice/privacy-statement.htm?code=CN&branchid=0&language=en-us).

If you do not provide such information, you will not be able to use the scene and family management, or the device sharing feature.

The scene feature is only available in versions released in AppGallery.

1.1.8 Vmall

In order to provide the shopping service, information about AI Life products, and crowdtesting projects, the AI Life app has integrated Huawei Vmall. The privacy protection of personal information that you authorize to share or submit in Vmall is governed by the privacy policy provided by Huawei Vmall. For details, please refer to the Statement About Vmall and Privacy(https://consumer.huawei.com/minisite/cloudservice/vmall/privacy-statement.htm?code=CN&language=en_US).

If you do not provide such information, you will not be able to purchase in Huawei Vmall. However, this will not affect your normal use of other features of the Services.

1.1.9 Forum

In order to provide the forum feature and services, the AI Life app has integrated Huawei Club. The privacy protection of personal information submitted during your use of the forum feature is governed by Huawei Club's privacy policy. For details, please refer to the Statement About Huawei Club and Privacy(https://consumer.huawei.com/minisite/cloudservice/club/privacy-statement.htm?country=CN&language=en_US).

If you do not provide such information, you will not be able to publish posts or make comments in the forum section. However, this will not affect your normal use of other features of AI Life.

1.1.10 Music and audio content

If you have linked a Huawei AI speaker in the AI Life app, the Media screen in the app will display content available from the speaker, allowing you to query and play music and audio content on the speaker and to set up and use skills for the speaker. For more information, touch the speaker card on the Home screen of AI Life and then view the Statement About AI Speaker and Privacy(https://consumer.huawei.com/minisite/cloudservice/smart-speaker/privacy-statement.htm?code=CN&language=en_us&branchid=7).

1.1.11 Satisfaction survey

To improve our product experience, Huawei Device Co., Ltd. will collect your device information, device identifier, and app version number, which will be used to push the user experience improvement survey to you. After you choose to take our survey, Huawei Device Co., Ltd. will collect your survey answers to analyze your experience in using the products. For details, please refer to the Statement About User Experience Improvement Survey and Privacy(https://consumer.huawei.com/minisite/cloudservice/ai-life-china/terms.htm?country=CN&language=en-us&branchId=201).

If you do not provide such information, you will not be able to provide feedback on the product experience. However, this will not affect your use of other features of AI Life.

1.2 With your consent, we will provide you with the features or services described below and process related information:

1.2.1 AI Life service operation

To provide you with services for AI Life service operation, we need to collect your following information: user identifier, IP address, sign-in, lucky draw, and L-Points redemption records, the redemption information you provide (name, phone number, and address), and likes given to scenes. The purpose of collecting such information is to carry out operation activities such as sign-in, lucky draw, redemption, and scene recommendation.

In order to send you physical prizes or gifts that you obtain from activities you take part in, we need to provide your contact information for certain third-party logistics companies.

If you do not provide such information, you will not be able to carry out operation activities for AI Life. You can go to Me > Settings and disable L-Points service.

The sign-in, lucky draw, and L-Point redemption features are only available in versions released in AppGallery.

1.2.2 User experience improvement program

In order to deal with faults and improve user experience, we need to collect your following information: the logs of the AI Life app and your smart devices, which contain the anonymized device SN and key process logs, event logs, and fault logs. The logs will not record your sensitive information.

We will use your personal information in the following ways: Logs of the AI Life app and smart devices will be automatically collected and uploaded to the server for analysis to check the status of the devices and identify and locate device faults.

If you do not provide such information, we may be unable to find and correct AI Life service errors and improve user experience promptly. However, this will not affect your use of the basic features of the Services. You can opt out of the user experience improvement program by going to Me > Settings and disabling Join the Huawei User Experience Improvement Program.

1.2.3 Business intelligence

In order to evaluate the quality of AI Life services and improve user experience, we need to collect your following information: app information (such as app name, version, and visit duration), phone information (such as phone model and version), city, HUAWEI ID, and device information (device identifier, devices list, name, and model). The purpose of collecting such information is to log in to the HUAWEI ID server to authenticate user identity in order to grant server access permissions for the AI Life app.

We will use your personal information in the following ways: Data such as your device identifier and user identifier will be anonymized, encrypted, and transmitted to the Huawei server for statistical analysis from which data statistics reports will be generated to evaluate the quality of AI Life services and improve user experience.

If you do not provide such information, we will not be able to evaluate the quality of AI Life services and improve user experience in a timely manner. However, this will not affect your use of the basic features of the Services. You can opt out of the user experience improvement program by going to Me > Settings and disabling Join the Huawei User Experience Improvement Program.

1.3 We may collect and process your information described below for fulfilling our legal obligations or under other circumstances specified by laws and regulations:

1.3.1 Content risk control in AI Life

According to the Provisions on the Administration of Account Names of Internet Users, we will collect your nickname information when you change a name (such as a family, room, or device name). Such information is used only to check whether your nickname is in violation of the provisions. If so, the system will automatically reset your nickname.

1.3.2 The basic services of smart device management are a basic feature of this app.

You can use basic services to locally manage smart devices, such as routers. Your device information will not be uploaded to the cloud. If you do not agree to this privacy statement, you will only be able to use this basic feature.

2 Required Permissions

Phone (device information): This permission is required to use your device identifier to identify wearable devices and allow them to be displayed. According to the principle for requesting system permissions, this permission is required to read your device identifier.

Location: This permission is required to obtain the system's WLAN list and Bluetooth device list for the AI Life app to connect to the Internet and discover, add, and manage smart devices. Before we can read the WLAN list and Bluetooth device list, we need to obtain your Location permission, according to the principle for requesting system permissions. This permission is also required for you to set your location when orchestrating a scenario card. To provide you with location-based services in the subsystems of your Smart Home, the location permission is also required.

Camera: This permission is required for you to add users by scanning codes and use other features in AI Life.

Contacts: This permission is required for you to share devices and use other related features in AI Life.

Microphone: This permission is required for you to make voice calls, record audios, and record custom voice in AI Life.

Storage: This permission is required to store files to your device and read files stored on your device when you provide feedback, play L-Points lucky draw, save settings in scenario cards, and use other features in AI Life.

App list: This permission is required for you to share apps over the network provided by your mobile broadband device without consuming mobile data.

In addition to the preceding permissions, Bluetooth or NFC is required for the app to connect to a device via Bluetooth or NFC. If Bluetooth or NFC is not enabled, device connection will fail. You can disable Bluetooth or NFC from system Settings.

You can manage the permissions for this app from system Settings.

3 Personalized Recommendations

With your consent, we will provide you with the following features: We will push content that you may be interested in (including some new product recommendations) based on the statistics generated by the AI Life app, including but not limited to displaying events, prize winning results, and comments in the notification panel or the app, to provide you with a better user experience and personalized services. This feature will only be enabled with your consent. You can disable this feature by going to Me > Settings and disabling Personalized recommendations.

The personal information involved includes your HUAWEI ID information, device identifier, basic app information, information about your use of this app, and device hardware information.

After disabling Personalized recommendations, you will still receive random push messages related to AI Life. To disable push messages, go to Me > Settings and disable Notifications.

4 Protection of Minors

We attach great importance to the protection of minors' personal information. Huawei will strictly comply with national laws and regulations and thereby provide protection for minors when they use the services. If you are a minor, your parents or legal guardians must agree to your use of this app, and agree to the applicable terms and conditions. Parents or legal guardians should also take appropriate precautions to protect minors, including monitoring their use of this app.

In particular, if you are a child (a minor under the age of 14), please make sure to notify your parents or legal guardians about carefully reading with you this Statement and the Huawei Consumer Business Statement About Children's Privacy Protection(https://consumer.huawei.com/minisite/legal/childprivacy/statement.htm?code=CN&language=en-US) specifically formulated by us before you use our services, and use our services or provide information to us with the consent and guidance of your parents or legal guardians. If you are a parent or legal guardian, please ensure that the child under your guardianship uses our services and provides us with information with your consent or guidance.

5 Sharing with Third Parties

We need to share your personal information with our partners to provide you with some features/services, such as sharing the capabilities of managing individual smart devices and receiving messages from smart devices via WeChat with certain third-party ecosystem service providers. In order to protect the security and privacy of your data, we have signed data security protection agreements with our partners, which clarify our partners' responsibilities, obligations, and requirements when it comes to protecting your data. For details, please refer to the Details About Information Sharing with Third Parties(https://privacy.consumer.huawei.com/legal/smarthome/privacy-statement.htm?code=CN&language=en-us&branchid=999&contenttag=3rdshare).

6 Third-Party SDKs

To provide you with certain features or services, such as third-party smart home services and message push, we have integrated software development kits (hereinafter referred to as "SDKs") or other similar programs of our partners. For details, please refer to the Third-Party SDK List(https://privacy.consumer.huawei.com/legal/smarthome/privacy-statement.htm?code=CN&language=en-us&branchid=999&contenttag=3rdsdk).

7 Managing Your Personal Information

Huawei highly respects your concerns regarding personal information, and you are provided with the following data subject rights and options.

(1) Access your information

You can view the device running status and historical records on the home screen for your smart device you have linked and view the device information including the device name, location, manufacturer, MAC address, serial number, and network information on the Settings screen for the device.

You can view your family group information by going to Me > Shared, or view your scene settings by going to Scenes > My scenes. You can also touch your profile picture to access the HUAWEI ID app to view your account information, or touch My Vmall to open the Vmall app to view your Vmall settings and usage records.

(2) Rectify your information

You have the right to update or correct your personal information processed by us when you need to or find any errors with it.

You can set the running parameters and modify the information about a device you have linked with your account, by accessing the main screen or Settings screen for the device.

You can change your family group information by going to Me > Shared, or change your scene settings by going to Scenes > My scenes. You can also touch your profile picture to access the Account center app to change your account information, or go to Me > My Vmall to open the Vmall app to change your Vmall settings.

(3) Delete your information

You can remove a smart device you have linked and clear its information stored locally in the AI Life app and on the server at any time by deleting the device card or unlinking the device.

You can delete scene cards you have subscribed to at any time by going to Scenes > My scenes. Scene card settings stored on the server will be deleted at the same time.

You can control access to your HUAWEI ID or delete it at any time by going to the Me tab in AI Life, touching your profile picture to access the Me screen, finding the Account center section, and going to Account & security > More > Security center.

You can clear the local data of the AI Life app at any time by uninstalling the app or deleting the data. You can also go to Me > Settings > About > DISABLE SERVICE to stop using AI Life services and clear the personal information stored locally in the AI Life app and on the server.

(4) Withdraw your consent

You can withdraw your consent to the processing of your information for the following services:

You can go to Me > Settings and disable L-Points service to opt out of the service and withdraw your consent to the use of your personnel information.

You can go to Me > Settings and disable Join the Huawei User Experience Improvement Program to opt out of the user experience improvement program and business intelligence and withdraw your consent to the use of your personal information.

8 Disabling Services

You can go to Me > Settings > About > Disable service to withdraw your consent to the use of your personal information and stop using AI Life services. However, you will need to give your consent again the next time you use the services. If you have any further requests, questions, comments, or suggestions regarding your rights as a data subject, please contact us using the contact information provided under the "Contacting Us" section of this Statement.

You can also obtain a copy of your personal information in relation to your HUAWEI ID by going to Account center > Privacy center > Obtain your data copy on your Huawei phone or tablet, or logging in to the Huawei Privacy Tool(https://privacy.consumer.huawei.com/tool?lang=en-us&themeName=blue) page using your HUAWEI ID on your computer and then clicking Obtain your data copy.

9 Information Storage Location and Retention Period

The aforementioned information will be sent to and stored on servers in the People's Republic of China.

We will retain your personal information for the period necessary to fulfill the purposes described in this Statement, and delete or anonymize your personal information beyond the time set out below, except as otherwise required by applicable laws and regulations.

The specific retention time of your personal information in AI Life is set out below:

All data stored locally in the AI Life app will be immediately deleted when you uninstall the app, clear the app data, or delete your HUAWEI ID.

All the smart device and service data stored on the server will be immediately deleted once you delete the device or scene card in AI Life, delete your HUAWEI ID, or go to Me > Settings > About > DISABLE SERVICE and stop using AI Life services. If you delete a scene card from the My scenes screen, the scene card information will be deleted immediately.

The service logs, statistical data, operation activity data, and usage records stored on the server will be deleted when the server data is cleared, which happens at irregular intervals. The retention period of such data is no longer than two (2) years.

The retention period of information and data about lucky draw and redemption is two (2) years.

The device update data stored on the server will generally be retained for up to six (6) months. However, when the data is used for service operation analysis, it will be retained for up to seven (7) years.

As long as you use a HUAWEI ID, we will retain your personal account information mentioned in this privacy statement to ensure your normal use of the HUAWEI ID and related Huawei services. After you delete your account, we will permanently delete all of the materials, files, and data backups under your account.

In the event that we discontinue our products or services, we will notify you in the form of a push notification, announcement, or by other means, and delete or anonymize your personal information within a reasonable period of time.

10 Other Notes in Relation to Users' Interests and Disclaimers

You can access some third-party websites or screens from the AI Life app screen to enjoy these services more conveniently. These screens are provided independently by third parties, and Huawei disclaims warranties of any kind, express or implied, for the content, services, or information contained therein.

You are solely liable for your interaction with such third-party websites. Please carefully read the agreements and privacy statements provided by the third-party service providers on their pages when you visit these pages for the first time. These third parties use open IDs that are generated based on your HUAWEI ID for data collection. The aforementioned data is processed independently by third parties and cannot be accessed by Huawei.

11 Contacting Us

We have appointed the person responsible for personal information protection who you can contact from here(https://consumer.huawei.com/en/legal/privacy-questions/). You may also contact us by visiting the Privacy Questions(https://consumer.huawei.com/en/legal/privacy-questions/) page. We will reply as soon as possible.

If you are not satisfied with the response you receive, especially if you feel that our processing or handling of your personal information has violated or infringed on your legal rights and/or interests, you may seek external resolution, whether by filing a lawsuit with the people's court in the relevant jurisdiction, submitting a complaint to the industry self-regulation association or relevant government regulatory agencies, or by other means. You may also consult us regarding the available channels for voicing your complaint.

Huawei's collection and use of your personal information is governed by our privacy policy. For more information, please refer to the Huawei Consumer Business Privacy Statement(https://consumer.huawei.com/minisite/legal/privacy/statement.htm?code=CN&language=en-US).